Education as well as preparation is key to success in any endeavor. The same holds true in the snow industry. Educating oneself and one’s employees can save considerable time and expense later on. Of course, one can (and should) learn from mistakes that are made along the way. However, wouldn’t it be nice to avoid all those landmines which seem to be strategically placed to do the most damage at the most inopportune times?
Take an interest in my client’s well being and assist in their avoiding those aforementioned landmines. Additionally, become friends with your clients (an added bonus, if not the originally intended goal).