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February 20, 2019

Buckle down and sell more work for next winter.  Start right at the end of this winter and start “working” existing snow customers.  Get them to renew right away.  Except for Colorado and Utah, no one should have concerned about having e...

February 13, 2019

Documentation is a key element in protecting yourself.  Assuming you are performing to the language of the contract, you need to document everything you do on all of your sites.  Especially important is what you do to document deicing ac...

February 5, 2019

If your sales staff is not closing $500,000 to $750,000 in new business each season – something is WRONG.  I’m not talking about “bidding” work and hoping they have quoted low enough numbers to get the business (and then beat on their ch...

January 9, 2019

A very good snow contractor keeps their records for seven to 10 years.  So what should you do when you are notified you are involved in a lawsuit?  The very first move is to notify the insurance company.  Normally, this is done through y...

January 4, 2019

Records. Records. Records. You cannot have enough.  And, surprisingly, it doesn't take that much extra time to keep thorough records.  Ask the contractors who do keep copious records.  They will tell you it's worth it in the long run....

December 27, 2018

Documentation is a key element in protecting yourself.

Assuming you are performing to the language of the contract, you need to document everything you do on all of your sites.  Especially important is what you do to document deicing acti...

December 18, 2018

Once the slip-and-fall claim becomes a lawsuit, the snow contractor is either named in the suit or is enjoined by the property manager or owner as a third party to the suit.  Questions (or interrogatories) are provided in written form to...

December 11, 2018

I would submit that we are “Risk Managers” charged with providing “Safe Environments” for our clients.  And we achieve this utilizing “snowplowing techniques, deicing, sidewalk clearing and snow relocation”.

It is possible we are viewing...

November 27, 2018

Pets may be exposed to de-icing products that have been applied to sidewalks or dog runs or that have been improperly stored or spilled. The most common clinical signs are vomiting, diarrhea, salivation, depression, and loss of appetite,...

November 20, 2018

One of the more significant areas of focus for the Accredited Snow Contractors Association (ASCA) will be in the area of governmental lobbying.  A daunting task to say the least, but the snow industry needs a voice in the various areas o...

November 13, 2018

Sand is a lousy traction agent.  Unfortunately, some areas of the country still find contractors using sand as the preferred method of dealing with slippery conditions.  The few in-depth studies done on the use of sand do not indicate th...

November 6, 2018

Anti-icing is a strategy (when done properly) keeps the bond between ice and the pavement surface from forming.  It involves applying ice control chemicals before, or at the start of a snow event.  Using this strategy often reduces total...

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